Tag Archives: rapport

A Tale of Two Coffee Makers

Making and sharing coffee is a bonding experience with clientsSome time after I started my practice, I decided to bring a coffee maker into my office. This small pot worked perfectly for making coffee or tea to share with a client.

For several of my clients, a tradition evolved around this coffee maker. I had several varieties of coffee and tea. Most clients would establish a favorite flavor early on, and we would brew a pot together. One of us would fill the pot with water while the other dealt with the filter and the coffee or tea. And as the pot was brewing, the client could check in with me about the week.

There was a lovely togetherness about this ritual. It gave clients a routine that helped them to settle and to transition from whatever they’d been doing or thinking about to that, “you and me together, right now” feeling that I like to facilitate in clients. Us both having an equal role in making the coffee also conveyed an equality and a collaboration that was useful to the kind of collaboration I like to facilitate in sessions. Read More...